Terms & Conditions

Bank Transfer

There is a checkout option to pay by bank transfer, you might prefer this option if you live in the uk. Once your order has been received you will be given instructions as to how to make the bank transfer.

Unfortunately we cannot accept bank transfers from overseas.

Delivery

Delivery costs – If you live in Angus  you have the option to collect your artwork from my studio.

UK delivery of small to medium artworks will be sent via the Royal Mails recorded delivery service this is included in the price of your artwork. If you would like to purchase a larger painting please contact me first for information regarding delivery costs.

We endeavour to have the artwork arrive within 14 days of order confirmation, but please allow a maximum of 30 days for delivery.

Please contact me if you have any questions.

Cancellation/Refunds

You may cancel your order for any reason up to 14 days after you receive the goods (the statutory minimum is 7 days). Goods must be returned in the original condition and shipped at your cost. The artworks must be securely wrapped and packaged before shipping in the original packaging or similar equivalent. Once the returned artworks have been received and checked, you will be issued a full refund, usually via the same payment method used for purchase.

Customer Service

Our customer services number is and email is – info@jennifermackie.co.uk – we shall endeavour to respond promptly and at the latest within 3 day(s).